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Emergency Support Services (ESS) are short-term services provided to people who are forced to leave their homes due to emergencies like fires, floods, or other disasters. These services help meet basic needs while evacuees are away from home.
If you’ve been evacuated, you may be eligible for basic supports like food, clothing, accommodation, and other temporary needs. If you have home or tenant insurance, contact your provider to learn what evacuation-related expenses are covered.
If You Are On Evacuation Order
1. Evacuate
Follow instructions from your local government or First Nation.
Check Your Insurance Coverage. Most home and tenant insurance policies cover living expenses during evacuations. Contact your insurance provider to confirm what support is available to you.
2. Don't have insurance or need help to meet your basic needs?
Register with Evacuee Registration and Assistance (ERA).
Create a profile here or go to ess.gov.bc.ca to access Emergency Support Services faster during an evacuation.
3. Access support online, by phone, or in-person at a reception centre.
After You Register Once your ERA profile is set up, you’ll get instructions on how to access supports if you’re eligible.
Already registered? Log in here and complete your evacuation registration.
Preparing For An Evacuation
1. Check Your Insurance
Most home and tenant insurance policies cover living expenses during evacuations. Review your policy or contact your provider to confirm what’s available.
2. Register for Emergency Support Services
If you'll need help meeting basic needs during an evacuation, create a profile with the Evacuee Registration and Assistance (ERA) tool. This makes it easier to access support online, by phone, or in person at a reception centre.
Create profile here or go to ess.gov.bc.ca.
Join Your Local ESS Team ESS teams are made up of volunteers—both trained and spontaneous—who are ready to assist during emergencies. Teams are managed locally and play a vital role in supporting evacuees.
What ESS Volunteers Do ESS volunteers play a vital role in supporting people during emergencies. Responsibilities may include:
Coordinating food, clothing, and shelter
Offering emotional support
Assisting with pet care and transportation
Helping families reunited content here
Identifying and setting up reception centres or group lodging
Working with local businesses, service groups, and agencies
Sharing accurate information about the emergency
Recruiting and coordinating additional volunteers
Volunteers help ensure that displaced individuals get the support they need when it matters most.
We’d love to have you on board! ESS volunteers play a vital role in helping our community during emergencies by offering comfort, support, and essential services to those affected. Whether it’s lending a listening ear, helping with supplies, or assisting at reception centres, your time and care can make a big difference.
No special experience is needed—just a willingness to help and a heart for your community. Training is provided, and you’ll be part of a supportive team that’s ready to step up when it matters most.
Interested? Reach out today and learn how you can get involved!
Visit the Township of Spallumcheen office or click here to complete an Emergency Support Services Volunteer Application Form. Once signed and completed, drop off to the Municipal Hall.